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Frequently Asked Questions

Tash Game FAQ — All your questions answered, right here

From bonuses and deposits to odds, self-exclusion, and account management — everything you need to know about tash game, all in one place.

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Quick Introduction to tash game

Key things to know before reading the FAQ

Bonuses & Promotions

Tash game offers a 200% welcome bonus for new members and regular reload offers for existing members. Each promotion has its own validity period and terms.

Mobile Pay, Nagad, Rocket

Deposit and withdraw on tash game using Bangladesh's most popular mobile payment methods. Transactions start from as little as ৳300.

Safe & Responsible

Tash game offers self-exclusion, deposit limits, and cooling-off tools. Your well-being is our top priority.

Live Betting & Casino

In-play betting and Live Casino — all available under one account at tash game. 500+ games available at any time.

VIP & Points System

Earn points on every bet and climb the VIP levels from Bronze to Elite. Higher tiers unlock greater cashback and exclusive rewards.

24/7 Support in Bengali

Tash game's support team is available 24/7 via live chat in Bangla. If you can't find the answer to your question here, reach out to us directly on chat.

All FAQs

The most frequently asked questions about tash game

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Account

tash game offers two ways to close or suspend your account — enable self-exclusion yourself, or contact our support team.

To do it yourself:
1
Log in to your account.
2
Go to Profile → Settings → "Responsible Gaming" menu.
3
Select "Self-Exclusion" and set the duration: 3 months / 6 months / 1 year / Permanent।
4
Once confirmed, your account will be locked.

For a temporary break, choose "Cooling-Off" — your account can be paused for anywhere from 24 hours to 30 days. For urgent assistance, contact us via live chat "CLOSE ACCOUNT" and the support team will assist you right away. For more details, Responsible Gaming Visit the page.
Bonuses & Promotions

No separate code is needed to claim the tash game welcome bonus — it is applied automatically with your first deposit.

Bonus Details:
  • On your first deposit Up to 200% bonus.
  • Example: A ৳500 deposit will bring your total balance to ৳1,500.
  • A minimum deposit of ৳300 is required to activate the bonus.
  • Bonuses are generally valid for 7 days.
Wagering requirement: To withdraw your bonus, you must place bets totalling a specified multiple of the original bonus amount. To read the full terms, Terms & Conditions see here. If you have a referral code, it must be entered at the time of registration — it cannot be added later.

To view all current promotions and offers at tash game, log in and The "Promotions" banner on the homepage or the "Offers" section. You can also turn on app notifications to receive new offers directly on your phone.

Offer Update Schedule:
  • Daily: Daily Cashback & Free Spin Offers
  • Every Monday: Weekly Reload Bonus
  • Pre-Match: Featured Match Pre-Match Boost Offer
  • Monthly: VIP-Exclusive Special Packages
Special offers run during seasonal tournaments (IPL, BPL, World Cup) for a limited time only. Install the tash game app to make sure you never miss a promotion.
Payment

When the correct process is followed, Mobile Pay and Nagad deposits on tash game are usually credited 1–3 minutes within that time. However, during peak server hours it may take up to 15 minutes.

What to do if your deposit hasn't arrived:
1
Note the Transaction ID (TrxID) from your Mobile Pay/Nagad app.
2
Open tash game live chat and provide your TrxID and the deposit amount.
3
The support team typically 15–30 minutes and credits it manually within that time.

Common reasons a deposit fails: Sending to the wrong number, entering the wrong amount, or losing mobile data connection. Always use tash game's own payment portal — never send directly to a phone number.
Betting

tash game supports three odds formats. You can select your preferred format from Settings.

Format Comparison:
  • Decimal — The simplest format: Odds of 1.85 mean a ৳100 bet returns a total of ৳185 (profit: ৳85).
  • Fractional: Displayed in 85/100 or 17/20 format.
  • Money Line / American: +185 means a ৳100 stake returns ৳185 in profit.
Quick calculation: Decimal odds × stake = total return. Example: odds 2.50, bet ৳200 → return ৳500 (profit ৳300).

On the bet slip at tash game, your potential winnings are calculated automatically — no manual working needed.

Combining multiple bets into one is called an Accumulator or Multi-Bet The odds of multiple matches are multiplied together in a single bet, so a win pays out significantly more.

How to place an accumulator:
1
Go to the Sports page and click on your preferred odds for the first match — it will be added to your bet slip.
2
Add the odds for the 2nd and 3rd matches in the same way (up to 15 selections).
3
Select the "Accumulator" tab on your bet slip — the potential payout will be calculated automatically.
4
Enter the amount and press "Confirm Bet".

Example: If three matches have odds of 1.8, 2.0, and 2.2, the combined odds = 1.8×2.0×2.2 = 7.92. A ৳100 bet gives a potential return of ৳792.

Warning: If any single bet in the accumulator loses, the entire accumulator is lost.
Responsible Gaming

tash game offers several budget control tools, which can be activated from the "Responsible Gaming" section in your profile.

Deposit Limit:
  • Set a maximum daily deposit limit (e.g., ৳1,000 per day).
  • Weekly or monthly limits can also be set separately.
  • Limit reductions take effect immediately. Increasing a limit requires a 72-hour waiting period.
Bet Limit: You can also set a maximum stake limit per bet.

Reality Check: After a set period (30 minutes / 1 hour), you'll automatically be reminded how long you've been playing.

For more details, Responsible Gaming Page Read more.

Tash Game FAQ — A Few More Things

While playing on tash game, small questions often come up that may not be covered in the FAQ above. In that case, our 24/7 live chat support is the fastest way to get help.

About Account Verification (KYC)

After registering at tash game, you can play and make small deposits without KYC verification. However, your first withdrawal or transactions exceeding a certain amount will require you to upload a photo of your national ID and a selfie. KYC approval typically takes within 24 hours.

Data Security & Privacy

Tash game does not share your personal information with third parties. Payment details are secured with SSL encryption. For more information, visit our Privacy Policy Read more.

If you can't find your answer in the FAQs above, ask us directly via tash game live chat. Our Bengali-speaking support team is available 24/7.

Topic-Based Navigation
Account Closure / Suspension Welcome Bonus Promotions & Offers Deposits & Failures Odds Format Accumulator Bet Budget Control Tools
Live Support

If you can't find the answer to your question, contact our Bangla-speaking support team.

Live Chat — Average Response Time: < 2 minutes
support@tashgame.net
Service: 24/7
Useful Links
Create a New Account Log in to your account Responsible Gaming Terms & Conditions VIP Program Download the App
Safe Gaming

If you feel you need help, reach out immediately.

Responsible Gaming Guide

No more questions? Start playing now

Register at tash game and enjoy cricket betting & casino with a 200% welcome bonus.

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